UF Workshop Privacy Policy

Unreal Fendi · UF Workshop
Effective 12 November 2026

On this page: Who we are · Who the app is for · What we collect · How we use it · Who we share it with · What customers see · Storage and security · How long we keep it · Your rights · Delete your account · Children · Changes · Contact

This policy explains what information the UF Workshop app collects, why, who it is shared with, and the choices you have. It covers the UF Workshop Android and iOS apps and the services behind them.

Who we are

UF Workshop is operated by Unreal Fendi (Pty) Ltd, a Land Rover Defender restoration and upgrade workshop based in Johannesburg, South Africa ("Unreal Fendi", "we", "us"). We are the responsible party (data controller) for the personal information described here.

Who the app is for

UF Workshop is a working tool for workshop staff: technicians, workshop managers and administrators. You can only use it with a staff account. Customers do not use this app, but the app does hold information about customers and their vehicles, which staff enter while doing their work.

What we collect

Staff accounts

Your name and work email address.
Sign-in details. If you sign in with Google we receive your name, email address and profile picture from Google. We never see your Google password.
Your role and which workshop you belong to.
A record of the work you do in the app, such as which jobs you updated, photos you took and when.

Customer and vehicle records

Customer name, email address and phone number.
Vehicle details: make, model, colour, VIN, engine number, registration and licence-disc details read when a disc is scanned.
Booking details: odometer reading, fuel level, the work the customer asked for, notes, task progress and job dates.
Links to the customer's quotes and invoices in our accounting system, including their status (for example paid or unpaid).

Photos and signatures

Photos taken in the app of vehicles, parts, the dashboard and completed work.
Customer signatures captured at book-in and book-out, with the collector's name if given.

Device permissions and technical data

Camera, used only when you scan a licence disc or take a photo. The app does not access the camera in the background.
Basic technical information, such as app version, device model and error reports, so we can keep the app working.

We do not collect your location, contacts, or browsing history, and the app contains no advertising.

How we use it

To run the workshop: checking vehicles in, tracking jobs and tasks, and handing vehicles back.
To keep an evidence record of the work done on each vehicle.
To contact customers about their booking, for example a booking confirmation or a message that their vehicle is ready.
To match jobs to quotes and invoices in our accounting system.
To secure accounts, prevent misuse and fix problems.
To meet our legal, tax and record-keeping obligations.

We rely on our legitimate interest in running the workshop, on performing our contract with customers, and on our legal obligations. We do not sell personal information and we do not use it for advertising.

We share information only with service providers who process it on our behalf and under our instructions:

Our cloud hosting and database provider, which stores app data and photos.
Xero, our accounting system, for quotes, invoices and customer contact records.
Google, if you choose to sign in with Google.
Email and SMS delivery providers, to send booking messages to customers.

We may also disclose information where the law requires it, or to protect our rights, our staff or our customers. Some of these providers may store or process information outside South Africa. Where they do, we make sure appropriate safeguards are in place as required by the Protection of Personal Information Act (POPIA).

What customers see

Photos, notes and updates captured in the app are private to the workshop by default. A customer only sees an item after a workshop manager or administrator has reviewed it and chosen to share it.

Storage and security

Information is encrypted in transit between the app and our servers. Access is limited by role: technicians see only the work they need, and customer-facing information is released only through the review step above. No system is perfectly secure, but we take reasonable technical and organisational measures to protect the information we hold.

How long we keep it

We keep vehicle and job records, including photos and signatures, for as long as we need them to provide our service and to keep a history of work done on each vehicle, and for as long as the law requires us to keep business and tax records. Staff account information is kept while the account is active and deleted or anonymised after the account is closed, except where we must keep it for legal reasons.

Your rights

Depending on where you live, including under POPIA in South Africa and data protection law in the UK and EU, you may have the right to:

ask what personal information we hold about you and get a copy;
ask us to correct or update it;
ask us to delete it, or object to or restrict how we use it;
complain to a regulator. In South Africa this is the Information Regulator.

To exercise any of these, contact us using the details below. Customers of the workshop can make the same requests about their own records.

Delete your account

To delete your UF Workshop staff account and its associated data, email us from the address linked to your account with the subject "Delete my UF Workshop account". Your workshop administrator can also close your account for you.

We will confirm your request and delete your account details within 30 days. Records of work done on customer vehicles (job history, photos and signatures) are business records and may be kept as described under How long we keep it, but they will no longer be linked to an active account.

Children

UF Workshop is a business tool for adults. It is not intended for anyone under 18 and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page and, for significant changes, let staff know in the app or by email.

Contact

Company: Unreal Fendi (Pty) Ltd
Email: info@unrealfendi.com
Phone: +27 72 066 1823
Address: Corner 2nd Avenue, 1st Rd, Linbro Park, Johannesburg, 2065, South Africa